Onondaga County
Water Damage in East Syracuse: Street Flooding and Two Unit Houses
In East Syracuse, water in a basement is often street water: the county plan records streets that flood because parts of the village have no storm sewers. And in a village of two unit houses, water from upstairs ends up downstairs. Send the details and we connect you with a licensed, insured contractor.
Request a quote in East Syracuse
Tell us where the water came from, what got wet and whether it has stopped. A person reads every request and matches it to a licensed, insured water damage contractor. If water is still coming in, close the main shutoff before anything else.
Would you rather talk it through? Call (315) 640-3590, answered 24/7.
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East Syracuse streets without storm sewers, and houses stacked two high
The county hazard plan names Hartwell Avenue, East and West Second Street, East Yates Street, East Manlius Street, East First Street and Manlius Center Road as streets where properties flood because of poor drainage and areas with no storm sewers. The village holds 9 flood policies but has had 12 claims. That makes surface water the typical outside source here, which is a flood policy question and is handled as contaminated water. Inside, East Syracuse has the highest share of two unit buildings in the metro, about 38 percent, and a median year built of 1938. Water from an upstairs kitchen or bathroom comes down through the ceiling of the unit below and often into a shared basement, so one leak can mean two households, and possibly three policies: the owner's and each tenant's. Photograph both units before anything is moved.
Areas within East Syracuse: Hartwell Avenue, East and West Second Street, East Yates Street, East Manlius Street, East First Street, Manlius Center Road
Water came through the ceiling from the unit above?
Photograph both units, tell the owner in writing, then send the details.
What we connect East Syracuse homes with after water gets in
Water Extraction and Cleanup
Get standing water out of a house in the Syracuse area on the first day, record the damage before anything is moved, and start the drying before the EPA's 24 to 48 hour window closes.
Water Extraction in East Syracuse →Structural Drying and Moisture Control
Dry the walls, floors, subfloor and framing of a water-damaged house in the Syracuse area to a measured dry standard, and decide on the readings what can be dried in place and what has to come out.
Structural Drying in East Syracuse →Sewage and Category 3 Water Cleanup
Clean up sewage and other grossly contaminated water in a Syracuse area house safely: remove what cannot be saved, disinfect what can, dry the structure, and record it all for the insurer.
Sewage Cleanup in East Syracuse →What the county records about East Syracuse drainage
The county hazard plan records that in the Village of East Syracuse several streets and residential properties flood because of poor drainage and areas of the village without storm sewers, naming Hartwell Avenue, East and West Second Street, East Yates Street, East Manlius Street, East First Street and Manlius Center Road. The village holds 9 policies but has had 12 claims totaling $223,722.
Source: Onondaga County 2025 Multi-Jurisdictional Hazard Mitigation Plan, accessed 2026-09-02
ACS 2020 to 2024 estimates put 562 of the Village of East Syracuse's 1,464 housing units, about 38 percent, in two unit buildings, the highest share of any place in this metro, against 17.5 percent in the City of Syracuse. The village's median year built is 1938, with 54.0 percent built in 1939 or earlier, and 47.3 percent of occupied units are renter occupied.
Source: US Census Bureau, American Community Survey 2020 to 2024 five year estimates, accessed 2026-09-24
Tell us where the water got into your East Syracuse home
From the street, the unit above or a pipe. A person reads it.